Returns & Exchanges
At Zoe Beauty Supply, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return unopened and unused items within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account or visit our online returns portal to submit a request using your order number and email address.
Package Your Items
Carefully place the unused beauty products in their original packaging to ensure they are protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing